Dead Space could not initialize display hardware

One of the most frequently seen issues with the Dead Space series is the Dead Space could not initialize display hardware issue. If you have this issue, when you start the game you’ll likely get an Error popup with the following message:

Could not initialize display hardware. Please restart Dead Space

This issue is often caused by having an unsupported resolution for your system/monitor configuration. There are a few possible solutions to this issue that you can try below (ordered by success rate):

  • Manually edit your resolution in settings.txt. The specific properties you want to edit are:
    Window.Height = 1080
    Window.Width = 1920
    I would recommend you try a very small resolution to start e.g.
    Window.Height = 480
    Window.Width = 640
    Your settings.txt file will be located in:
    C:\Users\<YOUR USER>\AppData\Local\Electronic Arts\<DEAD SPACE TITLE>\settings.txt
    NOTE: AppData is a hidden folder. You’ll have to enable show hidden folders to see it.
    NOTE: If you don’t have this settings file, you can use this one to start.
  • Force the game to run in windowed mode. While this is not an ideal solution, it is another option, and can help you at least get the game started so you can try to narrow down the exact settings that will work for you. To force the game to run in windowed mode, in your settings.txt file set the Window.Fullscreen property to false AKA:
    Window.Fullscreen = false
  • Reinstall video drivers
  • Reinstall DirectX. Steps on how to reinstall DirectX can be found here: http://support.microsoft.com/kb/179113
  • Try some of the solutions from the Dead Space has stopped working post. While these solutions are not specific to the “could not initialize display hardware” issue, they cover a wide range of potential crash causes and are worth trying if you’ve run out of ideas.

If you’ve followed the above steps and are still experiencing the Dead Space could not initialize display hardware issue, please post in the comments below. To increase your chances of a solution being found include as much detail as possible (which version of the game you’re running, what operating system you have, what video card you have and steps to reproduce the issue). Screenshots are also very useful!

Sources: link 1, link 2

Dead Space invisible wall

On some machines you may encounter the annoying Dead Space invisible wall issue. This issue usually appears in the room in which you first get the plasma cutter. After the cutscene completes you cannot pass through the door. You can see exactly what this looks like in the video below:

The solution to this issue for most people is the same on that solves the Dead Space mouse lag issue:

  1. Turn on VSync in your control panel. Load your NVIDIA Control Panel and under manage 3D settings change your Vertical sync option to “On”. You can do this either in the Global Settings (force on for all programs)  or in the Program Settings under the Dead Space entry.
    nvidia_control_panel
  2. Turn off VSync in game. Start Dead Space, go to to options > visuals and toggle VSync off. If you can’t start the game to disable VSync see this post for some potential solutions to startup crashes.

If you’ve followed the above steps and are still experiencing the Dead Space invisible wall issue, please post in the comments below. To increase your chances of a solution being found include as much detail as possible (which version of the game you’re running, what operating system you have, what video card you have and steps to reproduce the issue). Screenshots are also very useful!

Sources: link 1, link 2

Dead Space mouse lag

If you’re playing the PC port of Dead Space 1 you might run into the Dead Space mouse lag issue. This is usually presents itself as ~1 second or more of delay in response time to mouse movements. The most common steps to get around this problem are:

  1. Turn on VSync in your control panel. Load your NVIDIA Control Panel and under manage 3D settings change your Vertical sync option to “On”. You can do this either in the Global Settings (force on for all programs)  or in the Program Settings under the Dead Space entry.
    nvidia_control_panel
  2. Turn off VSync in game. Start Dead Space, go to to options > visuals and toggle VSync off. If you can’t start the game to disable VSync see this post for some potential solutions to startup crashes.

If you’ve followed the above steps and are still having issues with Dead Space mouse lag, please post in the comments below. To increase your chances of a solution being found include as much detail as possible (which version of the game you’re running, what operating system you have, what video card you have and steps to reproduce the issue). Screenshots are also very useful!

Sources: link 1, link 2, link 3, link 4

Changing resolution in Deadspace causes game crash

After a clean install, some users have reported that changing the resolution to anything but 640×480 will cause the game to crash to desktop on subsequent startups. It some cases this is a silent crash where the game appears to be starting but the silently aborts startup. You can fix this crash by changing some settings in your settings.txt file. The Dead Space settings.txt file is located in:
C:\Users\<YOU>\AppData\Local\Electronic Arts\Dead Space\settings.txt

Keep in mind AppData is a hidden folder so you’ll have to enable show hidden folders in order to see it. To fix this resolution related crash remove the following lines from the settings file:
Window.Top = 0
Window.Left = 0

If that doesn’t work you can also try deleting this settings.txt file to completely reset all the settings for the game back to their defaults.

If you’ve followed the above steps and are still having issues with the Deadspace resolution change crash, please post in the comments below. To increase your chances of a solution being found include as much detail as possible (which version of the game you’re running, what operating system you have, what video card you have and steps to reproduce the issue). Screenshots are also very useful!

sources: link 1, link 2, link 3

Dead Space.exe has stopped working

Tested: ,

If you’re playing on a machine with a lower level/unsupported video card (especially integrated graphics) you might run into the following error:

"Dead Space.exe has stopped working"

This problem first appeared for me in Chapter 1 in the maintenance bay. For some people it appears right away when the game is starting up. Because the causes of this error are so varying, I have listed all possible solutions below. The only two I would recommend everyone do is the following:

  1. Run as administrator and with Windows XP compatibility. Right click on your Dead Space shortcut, select properties. Select the compatibility tab and run the program under Windows XP compatibility and select Run this program as administrator.
  2. Make sure you have a settings.txt file. If your game is always crashing, and/or you installed it from origin it is possible you won’t have a settings.txt file. In this case download this one and place in in the following folder (make sure you create any missing directories):
    C:\Users\<YOUR USER>\AppData\Local\Electronic Arts\Dead Space\settings.txt
    NOTE: AppData is a hidden folder so you’ll have to enable show hidden folders to see it. 

If you’ve tried the above mentioned recommended steps and are still experiencing crashes try combinations of the following suggestions below. Most of you will NOT need to implement all of these solutions:

  • Disable HID compliant devices and game controllers. Open the Start Menu > Control Panel > System and Security > System > Device Manager. Under Human Interface Devices [HID] disable ONLY the devices named:
    + HID-compliant device
    + HID-compliant game controller.
    + HID-compliant consumer control device
    hid-devices-dead-space
    NOTE: It seems HID-compliant devices are responsible for lag and crashes across a wide range of devices. See these threads: link1, link2, link3. You can read more on HID here.
  • Disable V-Sync. To disable V-Sync in the settings.txt file set the Window.VSync key to false:
    Window.VSync = false
    NOTE: On some machines Enabling V-Sync is what you need to do instead. Best to try both.
  • Disable full-screen mode. In some odd cases playing in windowed mode will either remove the crashes or at least make them less frequent, though it can be quite an annoying experience. To set the game to run in windowed mode, open your settings.txt file and set Window.Fullscreen to be false AKA:
    Window.Fullscreen = false
  • Add the resolution fix to your settings.txt file. See the post on the Dead Space changing resolution crash and follow the steps on how to fix it.
  • Disable antivirus and firewall. Do this at your own risk! Some have noted that Dead Space conflicts with certain antivirus software.
  • Disable Jumi controller if you have it. As mentioned here the Jumi controller driver can conflict with Dead Space so disable it when playing if you have it.
  • Delete your latest save file. This suggestion comes from EA. It appears sometimes your savefile can become corrupted and cause startup crashes.
  • Disable additional monitors. Some users reported that switching to a single screen display setting got around their crashes.

If you’ve followed the above steps and are still having issues with the Dead Space.exe has stopped working issue, please post in the comments below. To increase your chances of a solution being found include as much detail as possible (which version of the game you’re running, what operating system you have, what video card you have and steps to reproduce the issue). Screenshots are also very useful!

sources: link 1, link 2, link 3, link 4, link 5, link 6, link 7

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